SHOPPING NOTICE


Order Confirmation

Before placing your order, please carefully review your purchase details and delivery information. Once an order is confirmed, modifications (including product details, payment methods, delivery methods, and order splitting) cannot be made.

Once our system confirms the successful placement of your order, it will be directly processed and forwarded to the logistics provider for shipment. Cancellation is not possible at this stage. We appreciate your understanding.

 

Payment Methods

  • Online Credit/Debit Card Payment

 

Transaction Currency

All orders are settled in New Taiwan Dollars (TWD). While the website allows users to view prices in their preferred local currency, checkout will be processed in TWD at the prevailing exchange rate.

 

Shipping Methods & Fees

1. Domestic Shipping (Taiwan)

  • Delivery Methods: Delivery / In-store Pickup (Payment Not Available)
  • Shipping Fee: TWD 80
  • Shipping costs are borne by the buyer
  • Free Shipping: Orders over TWD 3,000  qualify for free within Taiwan.
  • Please ensure that the name entered during checkout matches your official ID and bring valid identification when picking up your package to avoid any collection issues.
  • For In-store pickup, please pickup your order within 7 days after arrival. If the package is not picked up and a refund is issued, the shipping fee will not be refunded.

2. International Shipping

  • Delivery Methods: Delivery/ shipping fee TWD300
  • Shipping costs are borne by the buyer
  • We will select the most suitable international courier based on your delivery location and package characteristics.
  • Please refer to your order details for the designated shipping carrier.
  • Free Shipping: Orders over TWD 10,000 qualify for free international shipping.

3. Additional Charges & Customs Fees

  • Shipping costs are subject to periodic adjustments by courier companies and vary by country due to differing import tax regulations.
  • Any customs duties or additional fees for remote areas incurred upon package collection are the buyer’s responsibility.
  • KNI9HT does not charge any extra fees beyond the stated shipping cost.
  • Delivery timeframes depend on the courier's actual processing times and are not guaranteed. We appreciate your understanding.

Estimated Delivery Time

Customized products require 2-4 weeks for production. Once production is complete, orders will be shipped within 48 hours. Thank you for your patience.

 

Contact Us

If you have any further questions, please contact us. We will respond as soon as possible within 48 hours.

kni9htstudio@gmail.com